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Accessibility statement for Leicestershire Police OVRO

This accessibility statement applies to all of https://leics.overseasregistrations.uk

This website is run by Leicestershire Police. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text overflowing off the screen
  • navigate all of the website using just a keyboard for navigation and operational purposes
  • navigate the website using speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS and NVDA)

We've also made the website text as simple as possible to understand.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • The application has a timeout throughout which the user is not informed of and has the inability to extend.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording, braille or have specific access needs please contact:

This email address is for accessibility issues only (PDF, Large Print, Audio), if you have any issues with your registration, you must contact your selected Police Force first. We'll consider your request and respond to you in 5 working days. Resolution time is 20 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact The Nine Software Company at:

This is email address is for accessibility issues only (PDF, Large Print, Audio), if you have any issues with your registration, you must contact your selected Police Force first.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Leicestershire Police is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • The application contains a timeout that cannot be delayed, and users are not informed of. This fails WCAG 2.1 success criterion 2.2.1 Timing Adjustable.

Disproportionate burden

We have not identified any non-compliances that would constitute a disproportionate burden on us by fixing them.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

At this current time there are no PDFs present within the application which are essential to the service provided by the application.

Any new PDFs that may be added in future update to the application will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 3rd January 2021. It was last reviewed on 11th February 2021.

This website was last tested on 10th February 2021. The test was carried out by Atos IT Services UK's Accessibility and Digital Inclusion team.

The entirety of the application was tested.